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Network Operations Center aaS
Our network optimization and management expertise along with proprietary monitoring systems will ensure your company’s utmost network/infrastructure performance and availability 24/7, needed to succeed in a quick-pace IT world.
Network Operation Center as a Service
Our outsourced Network Operations Center (NOC) services include ongoing network infrastructure monitoring, fault prevention, and rapid issue resolution. Besides Noction’s around-the-clock notification service, technical support is available at any level, be it L1, L2, or L3, to efficiently handle any IT infrastructure issues or provide expert network optimization and network planning consultancy.
In the event of a critical service degradation or outage, we take immediate action and/or open ISP tickets 24/7/365, following up on them until a complete service restoration.
We have extensive knowledge and expertise when it comes to network performance optimization, routers & switches monitoring, BGP, OSPF, MPLS troubleshooting, GRE and VPN tunnel setup, DDoS detection & mitigation, bandwidth utilization control and load balancing, etc.
We’ll cooperate with you and agree on standardized procedures and policies in the event of any brownouts, network performance degradation, or outage occurrences. Such policies may include provider tickets, interface resetting, hardware rebooting, etc. Depending on the agreed processes, Noction engineers will step up to resolve any issues and only contact you when required. Enjoy peace of mind knowing your network operation is in professionals’ hands.
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Routers & Switches
VPN & GRE tunnels
Firewalls
BGP MPLS SD-WAN
- NEvent Monitoring set-up
- NNOC runbooks development
- NHardware monitoring (RAM, CPU, HDDs)
- NIncident Management (Tier 1,2 and 3)
- NCapacity Planning and Management
- NBandwidth utilization control
- NChange Management
- NOnboarding support for New Services
- NIn-depth Service Reporting & Analysis
- NPlatform Integration Services
- NInfrastructure Management
- NCustom Network Management Services
Network Monitoring
Noction engineers will monitor the availability, performance, and health of your LANs, WANs, SD-WANs including circuits, routers & switches, servers, firewalls, VPN/GRE tunnels, etc.
Gain significant cost savings and peace of mind knowing that your network is being looked after by an experienced and professional team.
Network Issue Management
In case of an unexpected event disturbing your network’s normal operation, the Noction team will react according to pre-agreed runbooks and return service to standard operation asap with the minimum negative impact on your business.
24/7 Availability
Our NOC aaS teams are staffed 24/7/365 and offer uninterrupted support services days or nights. Remote Tier 2 and Tier 3 incident troubleshooting is available around the clock as well, providing incident remediation reports with refined root cause analysis.
Advanced Analytics & Reporting
We utilize traditional as well as advanced proprietary network monitoring/event detection systems to keep a close eye on all the network monitoring events, SNMP Traps & Syslog, provide detailed ad-hoc and recurrent reports, cut the noise, and only alert you when necessary.
Learn more about our NOC services
Request a personalized consultation to learn more about our Network Operations Center services for your utmost network performance and reduced network operation costs.